Aptly Care for patients

Find the right care, book it and arrive on time

Discover nearby providers, understand their services and prices, book online and follow your token without sitting in a crowded waiting room.

Benefits

Healthcare that is easier to find and book

Find nearby providers

Clinics, hospitals, doctors, laboratories and scanning centres around you.

Understand services

See services, facilities, tests, scans and packages before you choose.

Book appointments

Reserve a slot or token online, with no repeated phone calls.

Track your token

See tokens ahead and an estimated wait when the clinic supports queues.

Request home services

Eligible home sample collection and supported home healthcare.

No app required

Book from your browser. Install the app later if you like.

Booking

Three steps to book

  1. Choose a provider

    Pick a clinic, doctor, lab, scan centre or package.

  2. Select your slot

    Choose a doctor, service and an available slot or token.

  3. Confirm and visit

    Receive your booking reference, token and instructions, then follow the queue.

Common Questions

Your Questions Answered

Find clear answers and solutions to all your questions quickly.

Is Aptly Care a substitute for seeing a doctor?

No. Aptly Care helps you find providers and book. Clinical decisions, interpretation of results and urgent medical assessment remain with qualified healthcare professionals.

Do I need to share my location?

No. Location permission is optional and you can select your area manually.

Can I cancel or reschedule?

Yes, according to the provider's cancellation and rescheduling policy shown during booking.

Who can see my bookings?

Only you and the authorised staff of the provider you booked. Booking details are not exposed through predictable IDs.

Better clinics. Easier care.

Find healthcare near you, or bring your clinic, laboratory or practice onto Aptly Care.