Web app
Find clinics, labs and scanning centres and book from any browser at app.aptly.care, with nothing to install.
Ways to book
Six ways to book, one system behind them
Patients can book the way that suits them. Every booking lands in the same dashboard and the same queue.
Booking channels
Book from wherever patients already are
Mobile app
Book, follow your live token and get reminders in the Aptly Care mobile app.
The clinic's own booking page
Aptly Care sets up a dedicated web profile for each clinic or lab and links it from the clinic's Google presence, so people who find the clinic on Google can book directly.
WhatsApp link
A booking link is added to the clinic's own WhatsApp number, so patients can start a booking straight from a chat.
Phone calls
When someone phones the clinic, staff enter the booking in the Aptly Care dashboard, so phone bookings join the same queue.
QR codes and social links
Posters, standees and social profiles carry a stable link or QR code to the clinic's booking page.
Every channel feeds one booking system
No double booking, no lost calls
All channels use the same bookings, schedules and queues. A token booked on WhatsApp, in the app or by phone is counted once, so the clinic always sees one clear list and patients see one live token.
- One authoritative booking record for every channel
- Phone and walk-in bookings entered by staff join the same queue
- Duplicate bookings are prevented by server-side checks
Set up for each clinic and lab
Aptly Care helps every clinic and laboratory get started: the booking profile, the WhatsApp booking link and the link from their Google presence.
- Dedicated booking profile for the clinic or lab
- WhatsApp booking link on the clinic's own number
- Links from Google and social profiles
- Dashboard for phone and walk-in bookings
Linking with Google depends on Google’s own policies and settings, so not every profile field can be synchronised automatically.
Common Questions
Your Questions Answered
Find clear answers and solutions to all your questions quickly.
Can a clinic take bookings on its own WhatsApp number?
Yes. Aptly Care adds a booking link to the clinic's WhatsApp number so patients can start a booking from the chat.
What happens to bookings made by phone?
Staff enter them in the Aptly Care dashboard, so they join the same queue as online bookings.
Does a clinic need its own website?
No. Aptly Care sets up a booking profile for the clinic that can be shared by link, QR code, WhatsApp and Google.
Do patients have to install the app?
No. They can book on the web app or through a link. The mobile app is optional.
Let patients book your way
Bring your clinic or lab onto Aptly Care and take bookings from every channel in one place.